Country & Region

SUPPORT & SERVICE

Warranty

The EIZO service concept

  • 5-year warranty: The innovative EIZO service concept is setting benchmarks and counteracts the trend towards longer depreciation periods. Strong security you can count on.
  • High-end quality: Top-class materials and careful processing ensure extraordinary durability and make the five-year warranty possible.
  • Investment security: Subsequent costs that would arise if there were no warranty services, e.g. for maintenance and repairs, are prevented and lead to optimised cost transparency (Total Cost of Ownership (TCO)).

Five-year warranty

EIZO grants a five-year warranty.* This is possible thanks to the highly developed production process based on a simple principle of success: sophisticated and innovative monitor technology, made from high-end materials.

EIZO is committed to high standards when it comes to manufacturing and materials, as well as to quality control. The quality of each EIZO monitor is continuously reviewed during production, following each individual assembly step. Production steps are immediately optimised if necessary. Before delivery, each device is commissioned and automatically configured. Rather than random sample testing, each individual monitor is checked exactly.

In addition, the so-called aging process ensures maximum reliability: The LCDs undergo a length test during production, which shows up potential problems on-site and not only later during live operations.

For you, the five-year warranty means high investment security and saves you the subsequent costs (total cost of ownership), which would otherwise be incurred without the warranty service, for example for maintenance and repairs.

\* Some devices have a different warranty. The respective warranty periods for the products can be found on the corresponding data sheets or by looking at the international EIZO website: 

To the warranty overview

Service & Support request form

Valid for customers in the Nordic and Baltic countries. Customers in other regions, please take contact to the local authorized EIZO distributor. Service & Support will be performed by our technicians at EIZO Nordic AB in Sweden. Our aim is to provide professional, safe and fast service. To avoid delays, please fill out the form as complete and correct as possible. Fields marked with the asterisk '*' are mandatory. Since EIZO might need to charge for some service carried out, I assure that I am an adult/at least 18 years old:

Product information

Error description/other notice

Client information

I assure that I am an adult/at least 18 years old *

Delivery / collection address (if same as above, please only define device location)

Please let us know where the devices can be collected or exchanged, e.g. in your incoming goods department, the mail room, head office, or reception.
Different delivery/collection address

NB! EIZO Nordic AB reserves the right to charge for:

- troubleshooting (labor) if the unit turns out not to have any faults.

- repairs (labor and parts) due to any flaws not covered by warranty. If EIZO consider it necessary to repair units received after PICK UP or SEND IN service, due to flaws not covered by warranty, EIZO will send the customer an estimate of cost before any repair is made.This applies for flaws, defects and damages not covered by the limited warranty. Example: theft marking, freight damage, lightning damage, scratches in casing/screen surface or discoloration of casing due to e.g. smoking, sunlight etc.

I do declare that the information filled in above is true & correct and that I have read, understood and accept the terms above *

If some information is missing or not correctly filled in, the service might be delayed.

If you are unable to complete the mandatory* or accept the terms, please contact EIZO Nordic AB.

I give my consent to the use and processing of my personal data for the purpose of processing my request. I am aware that I have the right to object to the processing of my data at any time with effect for the future. Please see our Privacy Policyfor more information on how your personal data is processed. *
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